Dtfboyz

Terms of Use

Payment:
– Full payment, including shipping and handling, is required for each order. Work will not proceed until payment is received.
– No refunds are available once your order has been verified. No partial refunds for incomplete work.
 
Refund Policy:
– All sales are final. Refunds are only available if requested on the same business day before files are sent to press, subject to a $50.00 processing fee for orders not yet started.
 
File Requirements:
– All images will crop approximately 1/16″ to 1/8″ after resizing for reproduction to allow for bleed and cutting.
– Orders must meet minimum requirements to be processed.
 
Turnaround Times:
– Turnaround time starts counting from the next business day for orders sent to press after 5 pm Eastern Standrad Time.
– Turnaround begins upon receiving proof approval for orders with fax or hard copy proofs.
– Additional business days are required for delivery based on the selected shipping method.
– Turnaround time does not include Saturdays, Sundays, and holidays.
– Artwork must meet requirements for turnaround time to be valid.
 
Placing an Order:
– Select the correct size for your image. We will automatically downsize images to fit the selected size without notification.
– Accepted file formats: .png, .tiff, .eps, and .ai.
– Files must be in RGB or CMYK color space. We do not accept files in Index, Pantone, or Grey color space.
 
Responsibility and Disclaimers:
– dtfboyz.com assumes no responsibility for delays caused by machine or equipment failure, natural disasters, delivery carriers, or any damages resulting from late receipt of a job.
– Rush charges do not guarantee turnaround time but proper communication can help meet or beat expectations.
– Will Call orders will be held for 30 days, after which they will be considered abandoned and recycled.
– Changing files once sent to press is not allowed, except by canceling the order and placing a new one with a cancellation fee of $50.00.
– Complaints must be registered within 24 hours of receipt of the job.
– Proofs: You are responsible for layout accuracy and compliance with postal regulations.
– No sales tax.
– The customer certifies ownership of the rights to use the reproduced image(s).
– Delivery times are not guaranteed, and dtfboyz.com assumes no responsibility for delays caused by delivery carriers.
Terms of Use Page Part 2
 
Indemnification:
 
The customer indemnifies and holds pgtransfers.com and its parent company harmless from any claims alleging printing violations of copyright or proprietary rights.
Delivery:
 
Turnaround times start after order verification and availability of required photos and artwork.
Delivery delays may occur due to unforeseen circumstances.
Order Completion Notification:
 
An automatically generated email will be sent to the email on file once the order is complete and ready for pickup or shipment. Please check your junk mail folder.