Terms of Use

– Full payment, including shipping and handling, is required for each order. Work will not proceed until payment is received.
– No refunds are available once your order has been verified. No partial refunds for incomplete work.
Refund Policy:
– All sales are final. Refunds are only available if requested on the same business day before files are sent to press, subject to a $50.00 processing fee for orders not yet started.
File Requirements:
– All images will crop approximately 1/16″ to 1/8″ after resizing for reproduction to allow for bleed and cutting.
– Orders must meet minimum requirements to be processed.
Turnaround Times:
– Turnaround time starts counting from the next business day for orders sent to press after 5 pm Eastern Standrad Time.
– Turnaround begins upon receiving proof approval for orders with fax or hard copy proofs.
– Additional business days are required for delivery based on the selected shipping method.
– Turnaround time does not include Saturdays, Sundays, and holidays.
– Artwork must meet requirements for turnaround time to be valid.
Placing an Order:
– Select the correct size for your image. We will automatically downsize images to fit the selected size without notification.
– Accepted file formats: .png, .tiff, .eps, and .ai.
– Files must be in RGB or CMYK color space. We do not accept files in Index, Pantone, or Grey color space.
Responsibility and Disclaimers:
– dtfboyz.com assumes no responsibility for delays caused by machine or equipment failure, natural disasters, delivery carriers, or any damages resulting from late receipt of a job.
– Rush charges do not guarantee turnaround time but proper communication can help meet or beat expectations.
– Will Call orders will be held for 30 days, after which they will be considered abandoned and recycled.
– Changing files once sent to press is not allowed, except by canceling the order and placing a new one with a cancellation fee of $50.00.
– Complaints must be registered within 24 hours of receipt of the job.
– Proofs: You are responsible for layout accuracy and compliance with postal regulations.
– No sales tax.
– The customer certifies ownership of the rights to use the reproduced image(s).
– Delivery times are not guaranteed, and dtfboyz.com assumes no responsibility for delays caused by delivery carriers.
Terms of Use Page Part 2
The customer indemnifies and holds pgtransfers.com and its parent company harmless from any claims alleging printing violations of copyright or proprietary rights.
Turnaround times start after order verification and availability of required photos and artwork.
Delivery delays may occur due to unforeseen circumstances.
Order Completion Notification:
An automatically generated email will be sent to the email on file once the order is complete and ready for pickup or shipment. Please check your junk mail folder.